Frequently Asked Questions

Do you have any doubts about our OSHEE Drop In D.I products? Check it in our Frequently Asked Questions and answers, and if an answer that you are looking for is not there - contact us through a contact form.

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  • Oshee Drop In D.I.
  • Delivery and payment
    • Faq

    Oshee Drop In D.I.

    • Oshee Drop In are new innovative water hydroconcentrates created to ensure optimum hydration of your body. They have been devised in a way that helps to maintain a proper hydration level throughout the day. As they are in a hydroconcentrated form, you can prepare the drink yourself.

    • Oshee Drop In are water hydroconcentrates which help to maintain optimum hydration in a variety of situations, e.g. in the period of intensive physical activity, heat waves or on a daily basis.

    • Oshee Drop In is suitable for:
      • People working in tough conditions (e.g. high temperatures, excessive fluid loss), •Everyone in search of quality hydration, • Lovers of Oshee flavour.

    • Oshee Drop In Water Hydroconcentrates are more highly concentrated products which need to be diluted with water before consumption, with the use of the measure cup, or in accordance to your preference. The water hydroconcentrate is also more economical as it reduces the amount of package waste. On the other hand, Oshee drinks are ready-to-use drinks, which makes them a comfortable solution for those who want a drink that is immediately ready and requires no preparation.

    • Our water hydroconcentrates are easy to use. Just add recommended amount of water hydroconcentrate (as per the enclosed measure), dilute it with water, stir well and enjoy the flavours! Detailed instructions are given on the package.

    • They should be stored in a dry and cold place, far away from direct sunlight. Once opened, the water hydroconcentrates should be stored at room temperature.

    • Yes, Oshee Drop In can be used every day.

    • Once opened it should be consumed within 30 days.

    • Yes, we have a sugar-free version of water hydroconcentrates. Detailed information on the ingredients is provided on the product label.

    • We offer a wide range of flavours:
      - Orange and lemon, - Dragon fruit and red grapes, - Grapefruit.

    • Yes, our products are made from eco-friendly ingredients, and the packages are recyclable (bottles and caps, labels need to be separated).

    • Oshee Drop In is exceptionally efficient - a single package allows you to prepare up to 10 litres of a ready-to-consume drink. It is an economical and comfortable solution, which enables effective hydration whenever you need it.

    Delivery and payment

    • Orders can be placed through our website.

    • The costs of shipping are fixed and amount to:
      • PLN 19 – for orders up to PLN 128.99, • PLN 0 – for orders over PLN 129.00
      Parcels are delivered by DPD courier company, to INPOST parcel pick-up stations, or through ORLEN Paczka (only within the territory of Poland).

    • Standard delivery time is from 1 to 3 business days and covers posting of payments, preparation and shipment of the parcel.

      If the status of your parcel has not changed for 3 business days and you have not been contacted by a courier company, let us know - we will help you to trace the parcel.

    • Our store is serviced by Przelewy24, which offers the following payment methods:
      • on-line transfer (e-transfer), • BLIK - allows you to make fast and secure payments with your phone, • payment card - a fast, simple and secure payment method with the use of payment cards, • digital wallets - Google Pay, Apple Pay, • traditional transfer.
      You can also make a traditional transfer - transfer details are available on the store website, in the payments tab, and they are also shown below:

      OSHEE Future sp. z o.o.
      Aleja 3 Maja 9, 30-062 Kraków
      PL26 1140 1081 0000 2772 9300 1007
      Transfer title: No. XXXX (please insert your order number) Oshee Future order.

    • Once an order has been placed, it cannot be edited, as we act quickly to ship it as soon as possible.

      We may, however, try to cancel it if you contact us early enough. If an order has already been sent, you may return it as part of a standard return process.

    • An invoice will be sent to your e-mail address which you gave when you place an order, within 3 days from the date when an order is placed. If you do not receive it by then, please let us know.

    • Yes! You have 14 days from the date of receipt of your parcel to return your order, in whole or in part.

      However, please remember that: • The products must be in their original package which has not been opened. • A return form must be included in your parcel.

    • You can contact us through a contact form on our website or via e-mail. Our team will be pleased to answer all the questions that you might have.

    • Our products are available in selected brick and mortar stores. A list of points of sale is available on our website.